Payment policy
Payment Policy
At Ernest London, we offer secure and efficient payment options to ensure a smooth shopping experience. All payments must be completed in full before an order can be processed or dispatched.
Please note that the available payment methods may vary depending on your location, device or payment provider compatibility.
Accepted payment methods
We currently accept the following payment methods:
- Credit cards (Visa, Mastercard)
- Apple Pay
- Google Pay
All transactions are processed in the selected currency displayed at the time of purchase.
Payment security
The security of your payments is our priority.
- All payments are processed via a secure connection with SSL encryption.
- Payment information is handled directly by trusted third-party payment providers.
- We do not store, process or have access to your full payment details on our servers at any time.
Payment processing
Orders are only processed after payment has been successfully completed and authorised.
If a payment fails, is declined or is flagged by our payment provider, the order will not be confirmed.
We reserve the right to cancel or delay orders in cases of suspected fraud, payment irregularities or verification issues.
Refunds
If you are eligible for a refund in accordance with our Returns Policy, the amount will be returned as follows:
- Refunds are processed within 14 days of receipt and approval of the returned item.
- Refunds are issued using the same payment method used during the purchase.
- Processing times may vary depending on your bank or payment provider.
Contact information
For questions relating to payments, billing or refunds, please contact us at:
Company name: Ernest London Email: info@ernestlondon.com
